Shipping policy

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Shipping Area

Only Malaysia

If you have any questions, you can contact our customer service support (libernovo.my@libernovo.my) or WhatsApp, thank you for your support!

Shipping Fee

West Malaysia: Free Shipping

East Malaysia: 

Attention

1. When your order has been shipped, you will receive an email with tracking information.

2. Shipping fees are non-refundable. If you refuse any shipments from libernovo.my, you will be held responsible for the original shipping charges, plus the cost of returning the package to us.